Homework 11 Chapter 11 Personal Trainer Inc Personal Trainer Inc Owns Operates Fitness Cen Q43900115
Homework 11:Chapter 11 Personal Trainer, Inc.
Personal Trainer, Inc.owns and operates fitness centers in a dozen Midwestern cities. Thecenters have done well, and the company is planning aninternational expansion by opening a new “supercenter” in theToronto area. Personal Trainer’s president, Cassia Umi, hired an ITconsultant, Susan Park, to help develop an information system forthe new facility. During the project, Susan will work closely withGray Lewis, who will manage the new operation.
Background
Susan finished work onsystem architecture issues, and her system design specification wasapproved.
Now she is ready toaddress system implementation tasks, including quality assurance,structure charts, testing, training, data conversion, systemchangeover, and post-implementation evaluation.
Tasks
1. You have asked GrayLewis to contribute to the user manual for the new system. Hesuggested that you include a section of frequently asked questions(FAQs), which you also could include in the online documentation.Prepare 10 FAQs and answers for use in the printed user manual andcontext-sensitive Help screens.
2. Suggest achangeover method for the new billing system and provide specificreasons to support your choice. If you recommend phased operation,specify the order in which you would implement the modules. If yourrecommendation is for pilot operation, specify the department orarea you would select as the pilot site and justify yourchoice.
Expert Answer
Answer to Homework 11: Chapter 11 Personal Trainer, Inc. Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwe…
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