Homework 11 Chapter 11 Personal Trainer Inc Personal Trainer Inc Owns Operates Fitness Cen Q43899931
Homework 11: Chapter 11 Personal Trainer,Inc.
Personal Trainer, Inc. owns and operates fitness centers in adozen Midwestern cities. The centers have done well, and thecompany is planning an international expansion by opening a new“supercenter” in the Toronto area. Personal Trainer’s president,Cassia Umi, hired an IT consultant, Susan Park, to help develop aninformation system for the new facility. During the project, Susanwill work closely with Gray Lewis, who will manage the newoperation.
Background
Susan finished work on system architecture issues, and hersystem design specification was approved.
Now she is ready to address system implementation tasks,including quality assurance, structure charts, testing, training,data conversion, system changeover, and post-implementationevaluation.
Tasks
1. You have asked Gray Lewis to contribute to the user manualfor the new system. He suggested that you include a section offrequently asked questions (FAQs), which you also could include inthe online documentation. Prepare 10 FAQs and answers for use inthe printed user manual and context-sensitive Help screens.
2. Suggest a changeover method for the new billing system andprovide specific reasons to support your choice. If you recommendphased operation, specify the order in which you would implementthe modules. If your recommendation is for pilot operation, specifythe department or area you would select as the pilot site andjustify your choice.
Homework 12: Chapter 12 Personal Trainer,Inc.
Personal Trainer, Inc. owns and operates fitness centers in adozen Midwestern cities. The centers have done well, and thecompany is planning an international expansion by opening a new“supercenter” in the Toronto area. Personal Trainer’s president,Cassia Umi, hired an IT consultant, Susan Park, to help develop aninformation system for the new facility. During the project, Susanwill work closely with Gray Lewis, who will manage the newoperation.
Background
System changeover and data conversion were successful for thenew Personal Trainer system. The post-implementation evaluationindicated that users were pleased with the system. The evaluationalso confirmed that the system was operating properly. Severalusers commented, however, that system response seemed slow. SusanPark, the project consultant, wants to meet with you to discussoperation, maintenance, and security issues affecting the newsystem.
Tasks
1. What might be causing the slow response time? Prepare a briefmemo explaining system performance and workload measurement, usingnontechnical language that Personal Trainer users can understandeasily.
2. What could be causing the network slowdowns at PersonalTrainer? If a problem does exist, which performance and workloadmeasures would you monitor to pinpoint the problem?
Could you please use the System Analysis and designed Textbook?Thank you
3. You decide to prepare a security checklist for PersonalTrainer. Prepare a list of security issues that the firm shouldevaluate and monitor. Be sure to organize the items into categoriesthat match the six security levels.
Expert Answer
Answer to Homework 11: Chapter 11 Personal Trainer, Inc. Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwe…
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