Teddy Fixed Issue Cloud Based Application Hours Ago Received Call User Stating Another Par Q43816112
Teddy fixed an issue with a cloud-based application a few hoursago and just received a call from a user stating that another partof the application is now broken. Which of the following steps ofthe troubleshooting model did he most likely omit?
a. Identify the problem.b. Document findings, actions, and outcomes.c. Establish a plan of action to resolve the problem andimplement the solution.d. Verify full system functionality, and, if applicable,implement preventive measures.
Timothy is responsible for monitoring the performance of theapplications the company has deployed on their internal privatecloud as well as on the cloud service provider. When theapplications were initially developed, the IT department had agreedto ensure that the services were available to varying degreesdepending on criticality. As such, he needs to reference thedocuments for each of those services so he knows how they should beperforming. Which document is Timothy most likely referencing?
a. SOCb. NDAc. SLAd. GDPR
A small company has decided that they have the extra bandwidthto host their website on-premises in their server room. However,occasionally their site goes viral for a few days at a time, whichhas caused the site to become completely unavailable to all users.Which of the following might solve their problem?
a. Virtualizationb. Cloud burstingc. DevOpsd. Resource pooling
Fictional Corp’s Vice President of Sales has just returned froma conference where he learned about a great customer relationshipmanagement platform that he would like for the company to beginusing. This platform doesn’t require any investment in hardware,operating systems, or any other software, and only requiresadministration of user accounts and configuration of the types ofdata that it needs to store. Users would access it through theirweb browser, and the administration and maintenance tasks for theIT department would be minimal. Which of the following is the VPsuggesting that the company use?
a. Public cloudb. Private cloudc. Hybrid cloudd. Community cloud
Fictional Corp is in the process of merging with Widgets Inc.They both use different cloud service providers for a variety ofdifferent applications that their employees need to perform theirjobs. The IT departments of the organizations have been tasked withmerging the IT infrastructure. One of the first tasks that they arelooking at is combining the directory services for the twoorganizations so that all users are in one large LDAP database.Migrating from one cloud service provider to another is currentlynot a possibility due to the complexity of the applicationsdeployed. Which of the following describes the type ofinfrastructure they will end up with as they continue to link theinfrastructures together?
a. Public cloudb. Private cloudc. Multi-cloudd. Hybrid cloud
Fictional Corp currently uses a private cloud within their datacenter. The CTO has recently learned about hybrid cloudimplementations and their benefits, and has instructed the cloudteam to implement a hybrid cloud as soon as possible. Which of thefollowing types of cloud services should they start looking atadding to their setup?
a. Publicb. Privatec. Communityd. CRM
A holiday ornament manufacturer sees traffic increase to theirwebsite in the couple of months leading up to the holiday, but thenit tapers off and is very low for the rest of the year. Which ofthe following benefits of cloud computing might they be the mostinterested in for this use?
a. Volatilityb. Elasticityc. Reliabilityd. Duplicity
Fictional Corp’s IT management team has decided that with theirlarger infrastructure, they need to look at automating some of thedeployments of virtual machines and configurations. They want touse APIs to manage the configurations and installation of operatingsystems and software as well as for monitoring purposes. Which ofthe following describes the environment that they are wanting tocreate and start using?
a. DevOpsb. advanced deploymentsc. divestituresd. resource pooling
Aaron’s boss has learned that organizations can create their ownclouds in their existing data centers. He has been tasked withresearching products that could make better use of the hardware intheir data centers and keeping their data on-premises. Which of thefollowing products might Aaron recommend?
a. FlexStackb. OSSc. OpenStackd. OwnStack
A user calls into the service desk stating they’re having aproblem accessing a particular cloud application. The service desktechnician asks them some probing questions to see if there havebeen any changes to their local computer and what they were doingwhen it stopped working. Which step of the troubleshooting modeldescribes the step that the process is currently at?
a. Establish a theory of probable cause.b. Establish a plan of action to resolve the problem andimplement the solution.c. Document findings, actions, and outcomes.d. Identify the problem.
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