Read Following Scenario Understand Present Response Abc Medical Group Focusing Provide Qua Q43791899
Read the following scenario, understand and present yourresponse.
ABC medical group is focusing to provide quality care to allpatients. Currently all patient
management processes are handled manually. The management wanted todevelop a health care
system to achieve improved Patient Service and Patient DataSecurity. The patient care
processes are mentioned below:
When a patient needs an appointment, the front office must becontacted for required service.
If the patient is approaching first time, the registrationprocedures need to be completed. The
patient also informs that he/she is eligible for health careinsurance or not. The patient details
are recorded into patient file by front office. Doctors areproviding their weekly schedule to front
office. Appointments are created based on doctor’s availabilitywith the details from weekly
schedule. For confirmed appointment, token will be issued topatient immediately. If patient is in
the waiting list, he/she will be updated later.
Billing department is responsible for completing billing proceduresof patients. Billing department
receives appointment details of patients for the required billpreparation. Doctor also sends the
list of tests prescribed for each patient to billing department.Surgical department also forwards
a statement to billing department with payment details of surgicalprocedures conducted for
patient (if any). All these inputs are used for bill generation bybilling department. Once the bill is
generated, the details are also recorded into accounts file.
If patient is eligible for health care insurance, front officestaff is expected to carry out necessary
tasks for getting payment from insurance agency. Front office staffretrieve the insurance details
from the patient file and bill details. They then prepare aninsurance claim which is forwarded to
the insurance agency for the required payment.
Draw Level 0 DFD (Data Flow Diagram) for the given scenario
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