Interpersonal Skills Important Work Systems Analyst Despite Importance Relationship Profes Q43828042
Interpersonal skills are important to the work of the systemsanalyst. Despite the importance of the relationship between ITprofessionals, such as the systems analyst, and users, such asbusiness managers, the bond can be contentious. A popular jokelampoons the opinions they sometimes hold: A hot-air balloonist waslost, so he called down to a man on the ground for help. “Excuseme, do you know where I am?” he asked. “You’re in a balloon,” theman on the ground replied. “You must work in an IT department,” theballoonist said. “You’re right! How did you know?” asked the man onthe ground. “What you’ve told me is technically correct,” said theballoonist, “but it’s of no practical use.” “You must be a businessmanager,” the man on the ground said. “How did you know?” asked theballoonist. “Well,” said the man on the ground, “you don’t knowwhere you are and you don’t know where you’re going. We just met,but somehow already everything is my fault!”
- Discuss why a systems analyst has to act as a translator.What people and/or groups would be involved?
- Are top managers likely to be more effective if they haveIT experience? Why or why not?
- Should the IT director report to the company president, orsomewhere else? Why?
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