Homework 12 Chapter 12 Personal Trainer Inc Personal Trainer Inc Owns Operates Fitness Cen Q43900121
Homework 12:Chapter 12 Personal Trainer, Inc.
Personal Trainer, Inc.owns and operates fitness centers in a dozen Midwestern cities. Thecenters have done well, and the company is planning aninternational expansion by opening a new “supercenter” in theToronto area. Personal Trainer’s president, Cassia Umi, hired an ITconsultant, Susan Park, to help develop an information system forthe new facility. During the project, Susan will work closely withGray Lewis, who will manage the new operation.
Background
System changeover anddata conversion were successful for the new Personal Trainersystem. The post-implementation evaluation indicated that userswere pleased with the system. The evaluation also confirmed thatthe system was operating properly. Several users commented,however, that system response seemed slow. Susan Park, the projectconsultant, wants to meet with you to discuss operation,maintenance, and security issues affecting the new system.
Tasks
1. What might becausing the slow response time? Prepare a brief memo explainingsystem performance and workload measurement, using nontechnicallanguage that Personal Trainer users can understand easily.
2. What could becausing the network slowdowns at Personal Trainer? If a problemdoes exist, which performance and workload measures would youmonitor to pinpoint the problem?
3. You decide toprepare a security checklist for Personal Trainer. Prepare a listof security issues that the firm should evaluate and monitor. Besure to organize the items into categories that match the sixsecurity levels.
Expert Answer
Answer to Homework 12: Chapter 12 Personal Trainer, Inc. Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwe…
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